The SureFlap Microchip Pet Door Connect

New arrival!

Enrich your pet’s life, protect your home and connect from anywhere

Ever wondered what time your cat came in from their morning prowl? Wished you could rush home and lock the cat flap during a thunderstorm to keep your cat safe inside? Or wanted reassurance that your cat was coming and going normally while you’re on holiday? 

Once linked with the Sure PetCare app, you will be able to do all of this and more from your phone. So that whether you’re at home or away you can relax in the knowledge that your cat has the freedom and security they deserve.

Door only (No Hub)


Pet Door Connect With Hub

Bundle Price


Hub Only


  • Connect with the Hub (sold separately) which links the Pet Door Connect to the Sure PetCare app
  • Compatible with all common microchips , or you can use the SureFlap RFID tags
  • Know whether your pets are at home, monitor long-term activity and notice changes in behaviour
  • Prevents intruder animals entering your home
  • Share app access with friends and manage their permissions
  • Remotely lock or unlock the pet door anytime, anywhere from the Sure Petcare app
  • Battery powered with up to 6 months battery life (4 x C cell batteries not included)
  • Receive notifications when your pet enters and leaves your home
  • Create a curfew – set the door to lock and unlock at specified times or take control at anytime using the Sure Petcare app
  • 3-year warranty
  • Designed for large cats and small dogs

Install the Pet Door Connect into doors, walls or windows. Just like you would install any other normal cat flap. 

Connect the Hub to a spare port on your home router. The Hub acts as the link between the pet door and the internet. 

 When your pet interacts with the Pet Door Connect it will let you know. You can also control when your pets are allowed to leave. 

 The Sure PetCare app provides you with notifications and reports on your pets location and activity. 



  Width Height
Flap Dimensions
(The area your cat will have to enter)
Hole Dimensions  81⁄8
Tunnel’s interior Dimensions 73⁄8
Tunnel’s Exterior Dimensions 77⁄8
Exterior Frame Dimensions 103⁄8
Tunnel Depth  2.75″
Front Frame Depth  2
Door only (No Hub)


Pet Door Connect With Hub

Bundle Price


Hub Only



Sure PetCare Hub

Connect with the Hub which links the Pet Door Connect to the Sure Petcare app. Only works with Sure Petcare Connect products. Connect the Hub to a spare port on your home router. The Hub acts as the link between the pet door and the internet.


Pet Door Mounting Adaptor

664The SureFlap Pet Door Mounting Adaptor is useful when installing the SureFlap Microchip Pet Door into glass and certain door types. A pet door mounting adapter is not required for wall installations, as the SureFlap Microchip Pet Door has internal screw hole for wall mounting.

When mounting the SureFlap Microchip Pet Door in a glass pane, your glazier will generally cut a circular hole, leaving open areas around the corners of your pet door.

The optimum hole size for mounting in glass is 300mm in diameter. The pet door mounting adaptor can cover hole sizes ranging from 294mm to 320mm in diameter.

The SureFlap Pet Door Mounting Adapter covers these open areas, preventing loss of heat from your home and providing a clean, neat finish to your installation.
Pet door glass window cover with pet flap small
This accessory allows mounting in holes ranging from 294mm to 320mm (111⁄2″ to 12 5⁄8″ ) in diameter.

The total diameter of the mounting adapter is 380mm (15″).

Each pet door mounting adapter includes two parts, one for the interior and one for the exterior of your home.


Pet Door Tunnel Extenders Extender chart box

The tunnel extenders make mounting the pet door through a wall a snap though we do recommend contacting a contractor or handyman if you are not comfortable using tools or cutting into your walls.

The SureFlap pet door tunnel extender fits snugly onto the tunnel of the SureFlap Microchip Pet Door and multiple extenders can be stacked together to form a tunnel of any length.

The tunnel of the SureFlap Microchip Pet Door is 2¾” long and each pet door tunnel extender adds 2″ to the length of the pet door’s tunnel.


Collar Tag’s

We recommend using the SureFlap Microchip Pet Door or Cat Door with your pet’s veterinary inserted microchip*. However if your pet is not micro chipped, the SureFlap RFID collar tag is available as an alternative. SureFlap RFID collar tags contain a code that is unique to your pet so that if other pets in the neighborhood have a SureFlap collar tag, or any other type of collar tag used in selective pet doors, they will not be able to gain access.

  • 517Compatible with all versions of the SureFlap Microchip Pet Door
  • Compatible with the SureFlap Microchip Cat Door with serial numbers higher than 1152201
  • Each collar tag has a unique code
  • Each pack contains two collar tags
  • Collar tag diameter: 1″
  • Weighs just 2g

Videos that may help

Raccoon Testing

The SureFlap Microchip Pet Door has been tested with raccoon’s, who were unable to open the door from the outside.

If you have experienced intruder raccoon’s entering your home via a pet door in the past, we recommend activating the pet door’s ‘Raccoon Mode’, also known as Custom Mode 5. Full details of how to activate this mode are available in the Pet Door User Manual.

How does Raccoon Mode work?
When Custom Mode 5 has been activated, as soon as the product’s sensors detect an animal’s head in the tunnel of the product, it scans to read the animal’s chip. If the animal is not one whose identity is stored in the door’s memory, the two locks on the exterior of the door are activated for added security. At this point the unit will keep scanning for a microchip and the exterior locks will remain engaged until approximately 10 seconds after the intruder animal has moved away from the door.

When the exterior locks are engaged it makes it impossible for the raccoon to open the door towards them in order to get in. The interior locks prevent the raccoon from pushing through the door into the house – the combination of the two sets of locks have proved impenetrable to raccoons in our product testing.

Door Installation

Wall Installation


Pet Access Solutions

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